Complaints

Gwinear-Gwithian Parish Council recognises that from time to time there will be concerns expressed by members of the public over the activities of the Council or one of its members or employees. To address these issues the Council has adopted a procedure for the handling of complaints. This procedure allows people to have a form of address to the Council if they feel they have a complaint, or have been unfairly treated in their dealings with the Council staff, Councillors, the Council or its Committees.

To download a copy of our policy, please click here :
Complaints Procedure – Jan 15
Complaints Form – Addendum 1 – Jan 15
Complaints Procedure – Addendum 2 – hearing process – Jan 15